We found Drains and Plumbing via a search on Google, and initially we were impressed. The positive impression only furthered. The office was responsive and made sure we were taken care of and Robert is knowledgeable and professional. Pleasant, very efficient and quality people! We will definitely call them again next time we need plumbing needs.
Woke up to a flooded bathroom on Saturday morning, gave these guys a call and the technician Robert was here in about an hour. Diagnosed and gave a quote to fix the problem. Had to go and pick up a few tools and arrived back quickly. Overall accomplished the job in a timely and professional manner. Would recommend for any of your plumbing needs.
Soon after they left, we thought life was back to normal and started washing dishes and cleaning up. My mother went to the garage and the garage had water puddled under the sink. I called Best Choice and they sent Robert out. You can really tell how a company feels about customer service by how they deal with a problem! It's easy to give good customer service when everything is going good...but when there is a set back ... sometimes it can be a challenge! Not so with Best Choice! Robert came out and the poor guy didn't leave until the problem was completely taken care of. There is some other work that needs to be taken care of, but he did his best to get us through for the time being! If I could give 10 stars to this company I would! Good job Robert and Mitch!
My kitchen and garage sink were backing up. Mitch came out and was great. He quickly identified the problem and let me know what had to be fixed. He took care of everything and when he finished, he went to each item that he fixed to show me his finished work. He also pointed out that he had found another problem (a small leak at the drain) and fixed that too. To top it all off, he came in under the estimated cost! Thank you!!
Super Prompt service. Called the same day of and they were here within an hour later. Very reasonable prices. Very nice service guy named Marco. I would definitely recommend this company to anyone and would 100% call them again to fix any problems I have in the future.
Robert was excellent, very honest, and knowledgeable. Thank you for your service.
I had a clogged kitchen sink drain and I looked up Best Choice and Plumbing. The service was very prompt, the staff was very professional, and I would definitely use them again.
Robert, showed up on time. Did a great job, efficient, clean and very pleasant. I would recommend to anyone looking for plumbing solutions.
Great service highly recommend and they are a DVBE owned company.
Had major backup in toilet coming all the way out into the bathtub and even into my kitchen sink. It was disgusting! Called Best choice first thing in the morning and they came that afternoon. The technician, Chris arrived on time and snaked out the drain from the outside of the house. He was very friendly and professional. Then, the owner Joe came by when Chris was almost finished and made sure the job was done right. He explained to me the problem and even stuck a camera in the line to properly diagnose what was causing the blockage. These guys were punctual, fast, and very professional. They were also very affordable compared to other companies I had looked into. I would highly recommend them and will definitely use them in the future. Thanks Best Choice! Your name says it all!
Quality work at a good price, definitely recommend!!!!!!!
I called at 8am today and the plumber was at my home by 9am (Awesome). He fixed my shower in about 15 minutes and charged me for exactly what needed to be done and nothing more. Great Job!!!!
I called Best Choice Drains and Plumbing and they showed up within 30 minutes. Plumber was very nice and explained the problem. The problem was fixed within 30 minutes. I was very satisfied with the price and how fast my problem was taken care of.
Mitch came out on time even a little early ! and helped me with a plumbing issue and he helped with other plumbing problems that I added last minute. Mitch was honest, professional and he stated all fees prior to the work! I'm calling again and recommending to others. Mitch also left everything clean. Thanks again Mitch!
I decided to call Best Choice based on their YELP reviews and it was a great experience! Marco arrived early and ready. We are selling our home and during the inspection, a leak was found with an infrared camera. Marco was able to see that the toilet ring was leaking upstairs and was prepared to fix it. Marco was extremely patient and explained everything to us and to the new buyer who was also here. We are planning on using them on our new home since we got such great service. Thank you Best Choice and Marco!!
Plumbers are professional and prices are reasonable. The administration office is friendly and very helpful. Quick responses to help with my emergency cases. Would be highly recommended Best Choice!!
I called this company for a clogged bathroom tub drain that I couldn't unclog on my own and Marco came out soon afterwards. I was provided with an estimate before any work took place. Marco completed the job and kindly explained a few pointers as well. Thank you for the excellent service!
Supervisor Marco V, fast and quick very knowledgeable, found the problem and resolved. Very reasonable price. Thanks very much Marco V.
I broke a pipe and needed a plumber to come out ASAP. It was late Saturday night so I knew it would be hard to find a plumber to come help. I called 3 plumbers and got their voicemail. Contacted another plumber and he wanted to charge $90 just to come out for and estimate. I finally contacted Best Choice and Joe offered to send out a technician free of charge. Brandon arrived around 30 mins later! We needed to get a special valve that had to be picked up at the specialty plumbing store and they were closed. They offered to come out first thing Sunday morning to fix the issue and gave us a very reasonable price. As promised, Joe and Brandon showed up on SUNDAY morning at 8am to fix our issue. While fixing the shower valve he noticed my toilet was running water and gave me the part to fix it for free! That is great customer service! FYI- They also give you a 1 year warranty on the service.
This company is awesome! Made an appointment for a clogged toilet and Marco came on time. Gave me a quote which to me is very reasonable so I gave him a go. He was thorough in explaining everything to me and he got the job done in no time. 5 stars and will definitely recommend to family and friends.
I had a couple clogged drains and this company is fast, punctual, professional, and gave me a better estimate than some other companies. Juan stayed busy and got the job done right with a 30 day guarantee.
Just a great, local, plumbing company. I would definitely recommend Best Choice Plumbing Services to anyone in the area. They were polite, efficient, quick and professional all the things you expect from a plumber... They fixed my garbage disposal, leaky faucet. Their prices are fair and showed up at the exact time they said they would. No hidden fees, and just great service. I recommend these guys for anyone needing a plumber, big jobs or little
I called about water backed up in the bathtub. They were out within 2 hours and gave me a reasonable flat rate and fixed the problem. Fast and efficient. Thanks! P.S. Marco was awesome!
Life is so much easier when you have things like plumbing services even better when you have plumbing services that fix your problem in a jiffy. This company was great and quick to fix my problem. Thanks.
Very easy to work with! I called them up, told them about my poor attempt to fix the problems myself and they came out for a quote. They stayed true to their word and include a warranty. They even fixed another problem I did not notice at no cost. Pricing was competitive and within my budget. Very professional!
Joe was a lifesaver. Our garbage disposal sprung a leak and we needed a plumber fast especially since we were going out of town. . We called on a Sunday night and was told a plumber would be at our house by 8 am the next morning. Joe showed up early and the job only took 10 minutes and I was extremely pleased with the cost. Joe was friendly and professional. I will definitely use these guys again when we need a plumber.
Joe was awesome, I called at 2pm on a Saturday he was here by 330! I felt 100% confidant that I called the right plumber he fixed what I thought was a major issue in a matter of minutes. I just bought my home and when you make a huge buy you get nervous when things break, but Joe understood this and gave me options on how I wanted him to fix the issue. He was a huge help. Call him.....do it now.... Go.
Best Choice was called originally to unclog drains but it turned into a sewer line repair that was significantly more expensive than we had anticipated. Throughout the entire time of this project I was impressed at the level of good customer service Joe Garcia & crew provided. Joe called me if they were even going to be 5 minutes late, and then called me to very clearly explain the problem and solution options. They returned my calls/texts in a timely manner. We had a dispute and it was resolved very professionally to our mutual satisfaction.
Really is your best choice plumbers. I would give this business 10 stars if I could! Joe and his team are always happy to help and every time I have called for a problem they show up on time(or earlier) and get the job done(right!). Joe is always courteous and kind no matter what time of day I call. His team is fantastic. I would definitely recommend to all commercial and residential customers. I'm always having problems with my old garbage disposal, old bath tub and toilet. Best choice comes faster than you'd expect and fixes my problems. No more hearing drips in the night and I can safely dispose old foods down the drain. Thanks BEST CHOICE!!!
I called Best Choice because our plumbing was backing up into our shower. He sent a service technician, Chris to my home very promptly and they fixed my plumbing within an hours time. Joe G.the owner came after to ensure the job was done right and we haven't had any issues since. He said if something happens in a matter of thirty days they will come out and fix it for free! This company is very reasonably priced and very professional. Joe explained what the issue was and what he thinks will resolve it. They cleaned up after themselves and did the job well and fast! I would highly recommend them and felt comfortable letting them into my home.
My water heater broke and couldn't be fixed. After making several calls for a new water heater with installation, Best Choice was the most reasonably priced. Their technician Jorge was professional and informative. He explained the water heater functions and parts thoroughly. He quickly had another Best Choice technician come to my residence to assist him with the neat removal and installation of a new water heater on a second floor. Anytime Jorge needed to confirm pricing and extra help, Joe the owner agreed, no extra fees were charged. Best Choice Drains and Plumbing truly is the Best Choice and they're military friendly!
I had a leak in my bathroom and called Joe the night before and he came out first thing in the morning. He quoted me a price and he went over and beyond what I expected. Very nice guy. I will recommend him to friends and family and will also use him again in the future!
Had a water heater installed and he was so .. helpful and considerate. I was extremely happy with the end result. I will definitely hire him again for any plumbing needs. Thank you Joe for a job well done :)
Joe came to my house and fixed my problem in about 30minutes , he was friendly and got the job done and unbeatable price , I highly recommend joe to everybody thanks best choice plumbing.
My master bathroom flooded from a gap in the caulking at the base of my toilet two evenings ago. It was very strange because the toilet wasn't cracked and it continued to spew water even after the water to the house was shut off. I called Best Choice because a friend recommended them. I was quite worried and Joe was even keel on the phone which made me relax a bit, and he said he'd come first thing in the morning (because it didn't seem like an emergency since the water stopped coming out). In the morning he removed the toilet and since there was standing water in the drain, he decided to snake it. However, the line must have had a sharp corner so the snake was not going through. He tried other openings to snake it but to no avail. Since my house is old, there were no clean-outs installed in the yard, so he had to go in through the vent in my roof, which worked! He was finally able to extract the blockage. He re-installed the toilet and even replaced my old supply line and cleaned everything up. Everything went pretty smoothly and methodically and was solved in a couple of hours. He never seemed rushed to get through the job, which was appreciative. And we could tell he genuinely wanted to help and do a good job. We will definitely call Best Choice again for any plumbing problems.
After trying unsuccessfully trying to clear the blocked main sewer line, I looked on Yelp and fortunately decided to try Best Choice. I called at 7:30 a.m., spoke to Joe and he and his assistant arrived in 45 minutes! An hour later they had cleared the blockage and we discussed measures to prevent future recurrences. Joe is very pleasant to deal with and the cost was most reasonable. Best Choice will be my first choice to call when next I need plumbing services.
SIMPLY THE BEST!!!! I had the plumbing back up in my entire house. I called Best Choice and they were very professional on the phone. A technician came out in about an hour. Chris, the technician was very courteous, professional and knowledgeable. He explained everything that was going on and his professional recommendation. If I need a plumber in the future, these guys will be the ONLY one to call.
I called Best Choice after I had been given the run around by another plumbing company. I was frustrated after rescheduling and canceling of appointments that was stretched over a 3-week period. This company is one of the highest rated ones on yelp. I called yesterday and Chris was able to schedule an appointment for the same day. Chris showed up on time, was very professional and completed the job in no time. I have found my plumbing company and I will definitely call them for any future plumbing problems.
I must first say that I'm new to this area and was worried about calling for a plumber because of cost and most of all because I didn't know who to trust. As a Christian the first thing I did was pray God would direct me to a competent reasonable plumber and then I looked on the internet. I called at 8:30 a.m. on Monday morning by 9:20 Marco Valdovinos arrived. He completed the job quickly. Marco was professional, efficient and courteous. He told me exactly what the cost would be and I agreed. He was respectful when entering the residence by willing to cover his shoes, and he wiped up and disposed of all the sludge that came out of the plumbing from the sink. My sink drains like its supposed to and Praise God, the problem is resolved. I am one very satisfied customer. Plus I have a 30 day warranty. If I ever experience another plumbing issue I will definitely use this company and I would highly recommend this company to anyone who had a problem with clogged sinks.
Mitch came really quick and solved the problem. Reasonable price. Thanks a lot!
I had my bathroom and kitchen sink clogged. Mitch, came right away first thing in the morning and got the job done. Very happy with the job! I would highly recommend his services. He also left everything neat and explained what the problem was. Overall, great service! Thumbs up!
Juan the technician and his assistant , were very helpful explaining my plumbing issue . Showed up on time and got straight to business. Best Choice Drains And Plumbing is the right company to go to .I would highly recommend them to any one who needs help with any plumbing ...no hidden fees either or surprise's ...!!!
Mitch Gonzalez did a great job. We are very happy with the work He did. He never rushed and he explained all he did so we could understand it.
I had a gentleman come out to fix a plumbing problem at my Mom's house, boy was he the wrong guy. Lucky for me I found Joe Garcia of Best Choice Plumbing. He came out the next morning, looked at the job and said " he would fix the problem, no charge". It does not get any better than that. Joe is the MAN we will call in the future for any plumbing problems that we may have. I highly recommend Best Choice Plumbing. Thank you again Joe!!!!
I called them on the Saturday of a holiday weekend to unclog my toilet (now I know what happened to the roll of toilet paper that went missing yesterday. Thanks, kids!!). Joe arrived within half an hour (they said someone would be there within an hour). He was very courteous and friendly without being overly so. I was so thankful to NOT have someone calling me "sweetheart" and "honey" and acting like I was an idiot for having a clogged toilet. He took care of the problem within minutes, wrote up a bill, and was on his way. Would recommend them to anyone and will absolutely use them again.
I really recommend them!! after trying and a lot of plumbers came to try to fix the problem I had at home, I called them and they were the only one that can fixed it!!, they have the best customer service, it was very easy to work with them, and they are very honest and they tell you exactly what is the problem. I'm glad I can trust now in a plumber so if you have any problem, please call them they are the best!!!!
So glad to have found Best Choice! They are fast, professional and fixed our kitchen sink problem right away. Previous plumber didn't even diagnosed the problem correctly, charged for necessary work and left us stuck for months with confusion and agony. What a relief in finding a friendly, trustworthy plumber. Definitely will ask them for future help. Thank you so much!
We were really impressed by the professionalism, polite mannerism and know how expertise from Joe. He fixed our toilets in a timely manner and offered helpful advice too. We paid him more than what he asked because we felt he deserved to be compensated for a job well done.
I am a stay at home mom with a husband who thinks he is Mr Fix It...Well I had a water heater that basically flooded my house and when Mr Fix It was away I surfed the web and Best Choice caught my eye, mainly because I never heard of them, but it turns out I did make the best choice...The pricing was right up my alley, because I've had water heaters replaced before and this was as the cheapest by a landslide...when the technician was completed with his work, I believe his supervisor called him to ensure that he done everything properly and that my home was just as clean or messy as I left it ;)... long story short I would definitely recommend these guys to another, in fact my neighbor already have their info thanks to me
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